About the founder
Igor Mikhalev
Founder & CEO, Agile BPA
Business Process Automation Specialist based in Dubai, UAE, relocated from Leipzig, Germany. Nine years building automation and IT services as a founder in Germany, now applying that same discipline to the Dubai mid-market — helping businesses automate the manual work still eating hours every week, using the Microsoft 365 tools they already have.
Background
Nine years as a founder building automation and IT services in Germany — not a first venture into this space, but a track record carried into a new market. That experience sits on a sustained, hands-on background in the Microsoft ecosystem: Dynamics 365, the Power Platform, and the infrastructure that connects them.
The move to Dubai was deliberate — a growing mid-market that runs on Microsoft 365 day to day, but hasn't yet unlocked the automation capability already sitting inside its own licensing. That gap is the entire premise of this business.
Technical expertise
How I work
- Process-first: automation is the backbone, AI is applied only to the steps that genuinely need judgment or understanding.
- Everything built inside Microsoft 365 & Azure — no new subscriptions, no new platforms for your team to learn.
- Short, visible build cycles — you see and shape progress at every checkpoint, not just at final delivery.
- What gets built is version-controlled and documented — it belongs to you, not tied to one person.
"Automation shouldn't mean a new platform to learn or a new vendor to trust. It should mean the tools you already pay for, finally doing more of the work."
— Igor Mikhalev